About the Accommodation
Welcome
Welcome to the start of your vacation! This guest book will provide you everything you need to know about the area and our home. We've packed it with our years of area knowledge, including favorite restaurants, attractions, and more. Along with our area guide you'll also find everything you need to know about our home, from the WiFi code to access instructions.
Our Home
We have tried to equip our home with everything necessary and to anticipate your needs by providing all the things you might want for a relaxing stay. Hair dryers and towels are provided as standard and a washing machine is available so that you don’t have to worry about luggage restrictions.
Our Philosophy
You want to have a wonderful holiday and we want that for you too. This is your home for however long you are staying and we hope you'll be relaxed, comfortable and happy. We don't believe in supplements, breakage deposits or rules and requirements which restrict you, rather trusting you to do the right thing as you would at home. We live on site and available at all times to help and assist you. You are welcome.
Arrival Information
Enjojying Your Time Inside
Wi-Fi
The house has free Wi-Fi. The details are:
ID: TISCALI
Password:
The service is provided for your enjoyment but you are responsible for safe and appropriate use and complying with all laws. If there is any loss of service please turn off and on the modem. If the problem still there please contact us..
Access codes / Instructions
Please pick your keys up from our local managing agent at the following address: via Antonio Rosmini 1B, 20154 Milan. We have a self-check in box located at via Paolo Lomazzo 12 in the local "La Chiesetta". Due to the sensitive nature of this information we will email access codes separately to info@robertobruno.it
Check-in Time
Check-in time is 2pm. We can sometimes arrange an early check-in so please contact us if you will arrive early and we'll do our best, without any promises! We suggest you refer to the section on what to do if you arrive early - there is plenty to keep you entertained!
Driving Directions
If you are arriving via car and have a GPS / SatNav system in the car, please use [via Antonio Rosmini 1B, 20154 Milan]. You might also like to click here this link for Google driving directions.
If you are arriving by plane:
From Malpensa the easiest and cheapest way to reach Milan is the bus. There are different companies that you can see at the airport. Malpensa Shuttle, and Terravision
have very frequent buses, you can check timetables and rates in the websites. The cost is about 7-10 euro. You can also take the Malpensa Express Train which brings you to Cadorna Station. Then you can get the bus 57 in Largo Cairoli for 5 stops until the house or tram 1 until Arco della Pace. It is possible to buy the ticket (1.50 euro) for bus/tram (no metro) sending a message to 48444 with the text: ATM.
From Bergamo the only bus to Milan is Orioshuttle. They are frequent and the cost is around 7-10 euro.
Taxis from both Malpensa and Bergamo to Milan cost more or less 100 euros.
From Linate the best way is a taxi. It takes about 25 min and the price is around 25 euro. If you like you can get bus 73 until Duomo and then tram 12 for 10 stops until Piazza Lega Lombarda but it is quite a long way (60 min). Check your route on ATM website.
If you are arriving by train:
From Central Station you can take a taxi to the apartment. The journey time is 10 min. The price is between 12-15 euros depending on the traffic. If you prefer public transport, you can get the metro "VERDE-GREEN" from Central Station to Moscova and then reach the apartment on foot in about 8-10 min or take the bus 43 for 5 stops.
From Garibaldi Station you can take a taxi to the apartment. The journey time is 5 min. The cost is around 10 euros depending on the traffic. If you prefer public transport, you can get the metro "VERDE-GREEN" from Garibaldi Station to Moscova and then reach the apartment on foot in about 8-10 min or take the bus 43 for 5 stops. From Garibaldi Station you can also take directly the metro “LILLA-LILAC" and get off at Jerusalem's Square stop and then walk for 7 min to the apartment. By walk from the station is about 13 min. Click here if you have internet connection to check the route on google maps: take Corso Como, turn in viale Pasubio and go straight until the end of via Paolo Sarpi where you find via Canonica
Suggestions if you arrive early
If you arrive early in the morning and unfortunately we are unable to check in, the area offers many things to do. You can go to the Arco della Pace and have a coffee or eat a pizza in front of one of Milan's most attractive artistic places of the city in the heart of Central Sempione Park. A few steps from home there are different excellent pastry shops and ice-cream parlor: "La Martesana" , "Vasa Vasa" and finally the excellent "PastiChéri". Click here for discovering all the best place of the area!
Air conditioning
Our home has the benefit of air conditioning. You will find a panel on the wall [in the lounge/bedroom/hallway/etc]. Please ensure that all windows and outside doors are closed whilst the AC is running to ensure it operate to maximum efficiency. We recommend a setting of [72F / 22C] which we find keeps the place sufficiently cool.
Kitchen equipment
All manuals for the electrical equipment and appliances are online.
The Fridge/freezer: You should not need to adjust any settings. If you run into any difficulties (e.g. it's not cooling efficiently) please let us know. The Hob is a two/four or five burner gas hob. When grilling please leave the window open.
Laundry appliances
We have a washer located in the toilet. There is a supply of detergent for your use. To operate the machines, simply select the program you want, place the detergent in the tray, close the door, and hit start. If in any doubt there are instructions online
Breakages
We understand that sometimes accidents happen! Should you break anything please let us know immediately - if it's minor we usually won't charge. If it's a larger issue (e.g. the TV screen!) we would like to agree the cost with you before you leave to avoid any issues later. Thank you!
Television / Dvd system
The flat is furnished with TV in Italian and English language and DVD.
Pets
If you have pets please contact us!
Quiet times
After 10.30 pm
Smoking policy
Please smoke outside the flat on the balcony.
Emergency phone number
For emergency services please immediately call:
Bruno Roberto +393498434724
Bruno Luigi +393277388934
Enza Mari +393471250452
Do not delay if you feel an emergency situation has arisen.
Emergency numbers
Bruno Roberto +393498434724
Bruno Luigi +393277388934
Enza Mari +393471250452
112 - General number for all emergency
113 - Medical First Aid
115 - Fire Department
118 - Health emergency
Housekeepers / Cleaners
Enza Mari +393471250452
Maintenance staff
Enza Mari +393471250452
Check-out time
Check-out time is strictly 11am. Should you require a later check-out we will do our best but you need to let us know beforehand. If we have guests arriving that day it will be almost impossible to offer a late check-out due to the cleaners needing to prepare for those guests.
Check-out process
When you leave, please ensure the following simple tasks are done:
- close the air-conditioning
- lock the house
- leave the key with the caretaker/property manager or in the letterbox call “Bruno”
We hope you had a wonderful holiday and wish you safe travels back home. We'd love to see you again next year!
